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Silicon Mechanics Support

As technology experts, Silicon Mechanics Support Engineers are driven to efficiently resolve customer issues while minimizing system downtime through timely diagnostics, service, and support. Our Support Engineers are dedicated to providing 100% customer satisfaction over the life of your system.

Email: support@siliconmechanics.com
Hours of Operation: M-F, 8AM-5PM (PST)
Toll Free: 1-888-746-3241
Local: 1-425-424-0000

Technical Support

Submit a technical question or problem to our support team. We'll contact you promptly with a response.

Product Returns

Use our online Return Merchandise Authorization (RMA) form to request an in-warranty return.

Expert Included

Our engineers are not only experts in traditional HPC and AI technologies, we also routinely build complex rack-scale solutions with today's newest innovations so that we can design and build the best solution for your unique needs.

Talk to an engineer and see how we can help solve your computing challenges today.