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Support

Contact us or access our Support Portal

Silicon Mechanics Support

As technology experts, Silicon Mechanics Support Engineers are driven to efficiently resolve customer issues while minimizing system downtime through timely diagnostics, service, and support. Our Support Engineers are dedicated to providing 100% customer satisfaction over the life of your system.

Email: support@siliconmechanics.com
Hours of Operation: M-F, 8AM-5PM (PST)
Toll Free: 1-888-746-3241
Local: 1-425-424-0000

Technical Support

Submit a technical question or problem to our support team. We'll contact you promptly with a response.

Product Returns

Use our online Return Merchandise Authorization (RMA) form to request an in-warranty return.

Expert Included

Our experts can survey the complex technology landscape and develop a solution that fits your unique needs. Read more about our Expert Included approach, or contact us now to get started.