Silicon Mechanics Expert OnSite Service
Contractual services bring an expert to your door
- Regularly scheduled hardware maintenance services available in an annual contract
- On-site service at your facility
- Available services include...
Hardware deployment
- Server unpacking and verification of configuration
- Verification and labeling of cables
- Server racking / Server setup
- Driver and firmware checking
- Event log checking
- Component stress testing
- Verification of operating system installation
Service maintenance and case management
- Firmware updates
- Event and error log analysis and response
- Hardware cleaning and preventive maintenance
- Verification of firmware and driver updates
- Services logged and documented, customer sign-off
Hardware removal and recycling
- Unracking and removal of server equipment
- Disposal or recycling
- Data disposal compliant up to Department of Defense standards
- Compliance with sustainability initiatives: reuse or recycle
Click to review the Expert Included and Expert OnCall warranty support terms and conditions.
For additional information and a price quote on Expert OnDemand Services, email sales@siliconmechanics.com, or call us at 866-352-1173.