Silicon Mechanics warrants hardware products to be free from defects in materials and workmanship for a period of three (3) years from the date of invoice. Damages incurred in shipping the products from Silicon Mechanics to customer are included in this warranty provided those goods are shipped using the freight carrier accounts of Silicon Mechanics. This warranty is non-transferable, except as approved by Silicon Mechanics.

Return to Depot

Customer packages and sends entire product to Silicon Mechanics' repair facility. The Product is repaired or replaced by Silicon Mechanics, then returned to customer's site.

Advanced Component Exchange

At the discretion of a Silicon Mechanics support representative, failed components will be advance exchanged to expedite the repair of customer's product. A package containing the replacement component and a prepaid shipping label will be sent to the customer. Customer or customer's agent will return the component to Silicon Mechanics within 10 business days of receipt. Components not returned to Silicon Mechanics within 10 business days of receipt are considered billable goods. Silicon Mechanics reserves the right to substitute equivalent components in the advanced-exchange process.

Exclusions

Silicon Mechanics does not warrant damage due to external causes including, but not limited to, accident, abuse, misuse, problems with electrical power, adverse environmental conditions, usage not in accordance with intended purpose of product, and failures caused by use of parts and components not supplied by Silicon Mechanics. Silicon Mechanics products are not warranted, implied or otherwise, as to their merchantability or fitness for a specific purpose.

External accessories and devices (including, but not limited to: monitors, keyboards, mice, tape drives, rack accessories, networking devices) are warranted only by the original manufacturer's policy.

Alteration or removal of the serial number voids this warranty. Adding or changing components without concurrence of Silicon Mechanics technical support may void this warranty.

Silicon Mechanics' responsibility for defects in materials and workmanship is limited to repair or replacement as set forth in the warranty. This warranty supersedes all other warranties, express or implied. For specific instructions on the warranty service procedure, contact Silicon Mechanics.

Limitation of Liability

Silicon Mechanics does not accept liability beyond the remedies set forth herein, including but not limited to any liability for products not being available for use or for lost or corrupted data. Silicon Mechanics is not liable for lost profits, lost business, or other consequential punitive damages. Under no circumstances is Silicon Mechanics liable for any third-party claims against its customers.