Inside Sales Representative
Silicon Mechanics Inc. is a dynamic and high-growth organization offering a position for a versatile, well organized Inside Sales Representative. The ideal candidate will be a self starter, with a decisive personality and the desire to keep abreast of industry developments.
Sales Responsibilities:
ESSENTIAL TASKS & DUTIES:
- Performs sales activities via phone and e-mail to meet or exceed revenue objectives.
- Functions as stand-alone rep.
- Takes orders from inbound callers; also responds to e-mail inquiries, orders, and other communications arriving via the Internet.
- Secures and places orders; arranges delivery date.
- Responsible for moderately-complex and somewhat difficult customer solutions.
- Serves as a liaison between customers and appropriate company departments to resolve customer questions and problems.
- Communicates with customers with regards to any account problems and discusses customer concerns and suggestions.
- Facilitates the resolution of any problems and keeps the customer informed of progress.
- Collaborates with other departments, as necessary, to expedite the resolution of post-sales customer problems.
- Uses furnished list of telephone numbers and follows standard company practices to inform customers of company products/services.
- Places outbound calls to solicit sales.
- Collaborates with various staff and departments in preparing special projects.
- Working knowledge of company's products/services and pricing practices.
ADDITIONAL RESPONSIBILITIES & DUTIES:
- Follow all company safety policies and procedures.
- Respond to change productively and handle other duties as required.
- Extended work hours may be required.
QUALIFICATIONS: Knowledge & Skills:
- PC computer familiarity
- Effective communication skills, including strong interpersonal skills and the ability to work effectively within a team.
- Demonstrated self-motivation and self-discipline traits.
- Demonstrated ability to multi-task, handling frequent interruptions and shifting priorities.
- Excellent communication, interpersonal, telephone, and Internet skills.
Education Minimum Requirements/Equivalent:
- Bachelor's degree or equivalent training in business, marketing, or sales.
- One to three years of experience in business, marketing, or sales positions.
Any interested applicants should send a resume (links to HTML versions are also acceptable) to jobs@siliconmechanics.com.